Which Of The Following Is Not One Of The Six Strategic Business Objectives Of Information Systems
Information systems are critical to business success, but which of the following is not one of the six strategic business objectives of information systems?
Some organizations argue that one of the six strategic business objectives of information systems is to provide customer service. Others contend that information systems should not be used as a customer service tool, but instead should help manage and control business operations.
Table of Contents
ISOM Session 2 Strategic Business Objectives of Information Systems Part 1
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What are the six strategic business objectives of information systems?
The six strategic business objectives of information systems are to:
- Support business operations
- Enhance information management and governance
- Foster information engineering
- Enable advanced analytics and big data management
- Optimize information systems performance
How can information systems help achieve these objectives?
One of the six strategic business objectives of information systems is to build customer loyalty. Loyalty can be built by providing a good customer experience, such as quick responses to customer inquiries, and by providing customer-friendly information systems.
A good customer experience can be enhanced by providing a customer portal that provides customer information in a centralized location. This customer portal can also provide access to customer service, product information, and customer feedback.
Customer-friendly information systems can help build customer loyalty by providing users with the information they need to do their jobs effectively. For example, user profiles can include information such as the user’s job title, the user’s contact information, and the user’s computer information, such as the user’s operating system and browser. This information can be accessed through a user interface that is easy to use.
Another way to build customer loyalty is to provide ongoing support for information systems. This support can include updates to the information system, customer service, and training.
Providing a good customer experience and customer-friendly information systems are two ways to build customer loyalty. Ongoing support is also a way to build customer loyalty.
What are some common information system failures?
Some common information system failures include poor decision making, poor communication, ineffective policies and procedures, and a lack of overall leadership.
What are some best practices for information system success?
Information systems are successful when they serve the organization’s mission and goals. The following are some best practices for information system success:
- Integrate information systems into the overall business strategy.
- Define and measure the organization’s overall information systems performance.
- Manage information systems in a cost-effective manner.
- Establish an effective information security policy.
- Foster a positive information culture.
- Implement an effective information system management process.
What factors should be considered when choosing an information system?
The following are not one of the six strategic business objectives of information systems:
-Integrating information systems into an organization’s overall business process
-Providing users with access to the information they need when they need it
-Ensuring that information is accurate and up-to-date
-Reducing the time it takes to find and use information
-Providing a user interface that is easy to use
Conclusion
Information systems are not one of the six strategic business objectives of a company.
